English IV MTRN05039

Course content:SUBJECT AREAS: services, reporting to clients, dealing with complaints, energy, engines, cooling and heating; VOCABULARY: technical support on the phone, safety measurements in buildings, movements, kinds of energy, four-stroke engine, pumps; GRAMMAR: present + past possibility and certainty,the passive, compound sentences, word formation (verbs and nouns); WRITING SKILLS: response to customer's letter, device description

Learning outcomes:practical skills in using the language at B1 level for everyday communication as well as professional situations (including professional texts)