Production and Service Management IS-FM-00075W

Description:
Subject description Fundamental difference between production and services systems. Tangible and intangible aspects of goods and services. The production function within the corporation. Industrial production process. Different types of production. Facility layout. Operation scheduling and the main production plan. Just-in-time production system. Kan-Ban technique. Inventory systems for independent demand. MRP I, the inventory system for depend demand. Lean manufacturing and lean techniques. Design of the product. TPM (Total Preventive Maintenance). The nature of services. Different types of services. Queue problems. Personal service, the moments of truth. Productivity in a service system and manufacturing.

Requirements:
Skills To understand the essentials problems of production and service system. To provide skills to identify and analyze operational management problems.