Savoir-vivre in business IS-FM-00103S

DESCRIPTION:

The principles of communicating in business - greeting, presenting people and titles, business cards, phone calls. Business correspondence - the basic principles, formal, business and private letters, electronic communication. Business precedence during meetings and offical dinners. Business dinners and meetings - invitations, the place of honour at the table, seating, organising business dinners. At the table - setting, cutlery, table manners. The business dress code - matching appropriate dress to the occasion, shaping the sense of esthetics and good taste. Business etiquette in different countries of the world.

AIM: The aim of module is to familiarize students with the principles of savoir vivre in business in order to create and maintain human relationships in everyday business dealings taking into account differences between cultures. Students will obtain practical knowledge and skills to apply the principles of politeness and courtesy in international business relations especially business correspondence and communication, precedence rules, preparing business parties, appropriate behaviour and business dress code in different business situations. Student will develop cooperation skills with foreign business partners and respect for different customs and traditions.